4+ years leading enterprise API integrations at Cox Automotive / Dealertrack — now designing and shipping AI-powered tools end to end.
I spent four years as a Technical Business Analyst at Dealertrack (Cox Automotive), leading API-based partner integrations for a digital retailing platform used by thousands of dealerships nationwide — architecting integration plans, running Postman and Splunk diagnostics, and managing partners through the full lifecycle from pre-sales through production go-live.
In 2019 I left to found Safe Haven Sober Living, a multi-property residential operation under contract with Nassau County Social Services. Running it meant owning every piece myself — intake, billing, compliance, case work — and living with how much of it ran on spreadsheets, paper files, and manual processes that broke under real pressure.
So I built SafeHavenCRM to run it instead. That grew into building custom software for other operators — AI implementation, custom CRMs, automated workflows and reminders, AI-generated summaries with Claude, and Twilio integrations for calls and texts — for people who didn't want to overpay an agency, or didn't know where to start.
A mix of four years of enterprise API/partner integration work and hands-on experience shipping AI-powered tools end to end.
Live tools built for operators who needed something better than a spreadsheet.
Runs day-to-day operations for a multi-house sober living organization, intake through discharge — resident tracking, drug testing logs, billing across payer types, and a full audit trail, backed by a live database.
Replaces paper case files with one shared dashboard for a solo law practice. Tracks cases by category, court, and county, auto-calculates balances on Private Retained cases, and emails a reminder before any court date is missed.
A day-to-day operations hub for a hospitality business — guest stays, payments and finances, shared to-dos and notes for staff, and flight details for arrival coordination, replacing scattered spreadsheets and group texts.
Actively exploring API integration and AI solutions roles — reach out anytime.
danieljcolantonio@gmail.com